Privacy Policy
Spirit Awakening
Website: spiritawakening.us
Location: Long Beach, California
Effective Date: April 16, 2026
1. INFORMATION WE COLLECT
Personal Information:
- Name, email address, phone number when you book services
- Health information and session notes relevant to your spiritual work
- Payment information (processed securely through our payment providers)
- Communication records (emails, messages, session recordings)
Website Usage:
- IP address, browser type, device information
- Pages visited and time spent on our website
- Cookies for website functionality and analytics
2. HOW WE USE YOUR INFORMATION
Service Delivery:
- Schedule and conduct your sessions
- Send session recordings and follow-up materials
- Provide integration support and answer questions
- Process payments and manage bookings
Communication:
- Send appointment confirmations and reminders
- Share educational content and updates (with your consent)
- Respond to your questions and requests
Business Operations:
- Improve our services and website experience
- Maintain records for business and legal purposes
- Analyze website traffic and user behavior
3. INFORMATION SHARING
We DO NOT sell, rent, or trade your personal information.
Limited Sharing:
- Payment Processors: Square, PayPal, and other secure payment services to process transactions
- Technology Providers: Zoom for video sessions, email platforms for communications, website hosting
- Legal Requirements: When required by law, court order, or to protect rights and safety
Anonymous Data:
- We may use generalized, non-identifying client experiences in marketing materials
- Website analytics may be shared with service providers in aggregate form only
4. SESSION CONFIDENTIALITY
Strict Confidentiality:
- All session content remains completely confidential
- Audio/video recordings provided to you only
- Session notes stored securely and never shared without consent
- Testimonials only used with explicit permission
Marketing Use:
- Submitted testimonials may be used on social media and marketing materials
- You may withdraw consent for testimonial use at any time
- All promotional content respects your privacy preferences
5. DATA SECURITY
Protection Measures:
- Secure, encrypted storage of all client information
- Limited access to personal data on need-to-know basis
- Regular security updates and monitoring
- Secure payment processing through industry-standard providers
Your Responsibility:
- Keep login credentials secure if accessing client portal
- Notify us immediately of any suspected security issues
- Use secure internet connection during video sessions
6. DATA RETENTION
Session Records:
- Client information retained for 7 years for business and legal purposes
- Session recordings stored securely and provided to clients
- You may request deletion of recordings after receiving them
Marketing Communications:
- Email preferences can be updated or unsubscribed at any time
- Marketing data deleted upon unsubscribe request
7. YOUR RIGHTS
You have the right to:
- Access your personal information we hold
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications
- Withdraw consent for testimonial use
- Receive a copy of your session recordings
To exercise these rights: Contact us at jenn@spiritawakening.us
8. COOKIES & WEBSITE TRACKING
Essential Cookies:
- Required for website functionality and security
- Remember your preferences and session information
Analytics Cookies:
- Help us understand how visitors use our website
- Used to improve website experience and content
You can control cookies through your browser settings.
9. THIRD-PARTY SERVICES
We use trusted third-party services:
- Square/PayPal: Payment processing (covered by their privacy policies)
- Zoom: Video conferencing (sessions not stored on Zoom servers)
- Email Platforms: Communication and marketing (you control subscription preferences)
- Website Analytics: Traffic analysis (anonymized data only)
These services have their own privacy policies governing data use.
10. CHILDREN'S PRIVACY
- Our services are intended for adults 18 and older
- We do not knowingly collect information from children under 18
- If you believe we have collected child data, contact us immediately for deletion
11. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under CCPA:
- Right to know what personal information is collected and how it’s used
- Right to delete personal information
- Right to opt out of sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
Contact jenn@spiritawakening.us to exercise these rights.
12. INTERNATIONAL USERS
- Our website and services are based in California, USA
- By using our services, you consent to data transfer to the United States
- Your information is protected according to US privacy laws
13. CHANGES TO PRIVACY POLICY
- We may update this policy to reflect changes in our practices or legal requirements
- Material changes will be communicated via email when possible
- Updated policy will be posted on spiritawakening.us with effective date
- Continued use of services constitutes acceptance of updated policy
14. CONTACT US
Questions about this Privacy Policy or your data:
Contact Information:
jenn@spiritawakening.us
spiritawakening.us
By using our website and services, you acknowledge that you have read and understand this Privacy Policy.
